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Ended contract for wrong reason

1143623c
Active Member
Mr. H Member Since: Jan 19, 2018
1 of 4

I accidently marked the contract ended due to performance vice completed correctly. The freelancers score went down because of it, how can I edit or correct this so it doesn't impact the freelancer for my mistake? The funds were lower to pay which was based on the job being much smaller, how can I ensure this gets corrected?

vladag
Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
2 of 4

Hi Mr. H,

 

While you can't update the closing reason, note that you can edit the public feedback you left for your freelancer. You won't be able to edit the private feedback you left on this contract.

Untitled
1143623c
Active Member
Mr. H Member Since: Jan 19, 2018
3 of 4

so upwork has no way to correct something like this which is hurting the freelancers 100% rating?

cupidmedia
Community Guru
Jennifer D Member Since: Feb 15, 2016
4 of 4

@Mr. H wrote:

so upwork has no way to correct something like this which is hurting the freelancers 100% rating?


 No. Private feedback is not able to be changed on purpose, to prevent feedback manipulation.

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