Hi, i did not see the email mentioning my account can get suspended. I updated the company Credit card a few days ago and the account is still suspended. I need to pay the freelancers that completed work for us.
It says "contact support" and there's no email to contact.
Any help would be appreciated.
I'm sorry to hear about your account. I checked with the team and you should be all set now. Let us know if you need further help with anything.
I have this exact same issue. I click on the Contact Support but it only brings me to the general help pages and the chatbox has no way to resolve this. I simply had an expired credit card and immediately updated it and added a second payment method. I should be all set but there is no automated process - please assist.
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