Dec 12, 2016 11:27:49 PM by Chris B
I am attempting to simply edit a new job draft and I have been getting this message for hours now:
We can't complete your request now.
We're currently experiencing an abnormally high volume of traffic.
Please try again later.
To report this problem click here
Error 500 (A)
Trace ID: 254580f1-8f1b-4078-b26f-a8db5dd7c68c
Dec 13, 2016 01:19:01 AM by Vladimir G
Hi Chris,
I'm sorry about the error you're encountering. Could you please clear your cache and cookies, try using a different browser and let me know if you were able to edit your job post?
Dec 13, 2016 11:10:37 AM by Chris B
I have cleared my cache and cookies and tried in Edge as well. Originally I was using Chrome.
It will probably just be easier to recreate it at this point.
Dec 13, 2016 11:51:11 AM by Valeria K
Hi Chris,
It turns out to be a known issue and the team is working to fix it this week.
Sorry about the inconvenience.
Dec 14, 2016 12:55:59 PM by Valeria K
Hi Chris,
The bug that caused this error to appear has been fixed. Could you please try accessing a job draft again? Please, let us know if you see the error again.
Thank you for your patience.
Jul 6, 2018 10:42:44 PM by Avery O
I'm sorry for the inconvenience, Ian. We are currently experiencing a service interruption but our engineers are working to resolve the issue. For real time status updates of the site, you may subscribe to status.upwork.com.
Aug 28, 2018 06:03:39 PM by Stephen H
Aug 28, 2018 06:08:19 PM by Stephen H
Aug 28, 2018 11:26:30 PM by Goran V
Hi Stephen,
We had an active incident and that is the reason why you were not able to access our website. If further help is needed feel free to send me a PM with more details. Thank you.
Jan 17, 2019 09:57:13 AM by Tom A
I'm getting the same error. Have been getting it over the past 7 days and have to access an urgent job.
Jan 17, 2019 10:18:04 AM by Goran V
Hi Tom,
Please try clearing your cache and cookies or log in with another browser. If you`re still experiencing the same problem after the let me know along with the section you`re trying to access. Thank you.
Feb 9, 2019 03:52:11 AM by Aaron C
I'm also seeing this problem. I've cleared my cache and my cookies, and also tried a completely different browser. I get this error immediately after logging in.
Feb 19, 2019 10:31:16 PM by Avery O
Hi Syed,
Before I proceed, I wanted to check which part of the site you were trying to access? Have you tried to clearing your cookies to see if the issue resolves itself?
Please let us know so that our team can assist you further.
Mar 19, 2019 02:42:45 PM by Vladimir V
Hi, i also have this problem on almost every page of the site. I cleared cookies, tried other browsers, nothing helped. Hope somebody can help me with that.
Mar 19, 2019 03:01:45 PM by Bojan S
Hi Vladimir,
One of our agents will reach out to you directly and assist you further with your concern.
Thank you.
Mar 20, 2019 07:03:43 AM Edited Mar 20, 2019 07:09:19 AM by Vladimir V
The problem may be with my account.
I can't access upwork after trying to login from any device.
And I can't get access to account managing so i have no opportunity to
change anything.
Thanks for your concern.
Mar 20, 2019 07:36:42 AM by Bojan S
Hi Vladimir,
Thank you for following up. I'll share this with our team, and one of our agents will reach out to you directly via email to assist you further.
Mar 26, 2019 09:33:29 AM by Bojan S
Hi Syed,
Thank you for reaching out to us. One of our agents will reach out to you directly and assist you with your concern.
Mar 31, 2019 04:08:49 PM by Joanne P
Hi Axel,
I've shared your concern to our customer support team and one of the team members will reach out via ticket to assist you directly. Thanks!
Apr 9, 2019 07:25:48 AM by Axel V
Hi there unfortunately i haven't heard from Upwork about this issue...
Can you let le know, how to contact them..
Thanks a lot,
Axel
Apr 9, 2019 07:57:37 AM by Bojan S
Hi Axel,
I apologize for the delay in receiving an update. I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible. Thank you for your patience.
Jul 1, 2019 02:38:43 AM by Goran V
Hi Abhishek,
In order to be able to access your account, you will need to verify your email. Please try resending the verification email again and check your junk and spam folders as well. If further help is needed let me know, thank you.
Jul 5, 2019 01:27:41 PM by Jamshid S
Hi - I have exact same issue when trying to accept an offer. Could you please look into this?
Thanks,
Jamshid
Jul 5, 2019 02:17:10 PM by Bojan S
Hi Jamshid,
We'll have one of our agents reach out to you via support ticket to assist you with your request.
Thank you for reaching out to us.
Feb 3, 2021 09:41:23 AM by Isaac P
Hi Bojan,
I am now experiencing the same issue
Thanks in advance for your support
Isaac
Feb 3, 2021 10:43:45 AM by Andrea G
Hi Isaac,
I checked and it looks like our team is already assisting you via support ticket.
Thanks!
Mar 5, 2022 09:53:28 AM by Nikola S
Hi Joseph,
Thank you for reaching out to us. I checked and it seems that you already created a support ticket for the issue you are experiencing. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.