Error 500 (A)

[Chris B]

I am attempting to simply edit a new job draft and I have been getting this message for hours now:

We can't complete your request now.

We're currently experiencing an abnormally high volume of traffic.

Please try again later.

To report this problem click here

Error 500 (A)

Trace ID: 254580f1-8f1b-4078-b26f-a8db5dd7c68c

[Vladimir G]

Hi Chris,

I'm sorry about the error you're encountering. Could you please clear your cache and cookies, try using a different browser and let me know if you were able to edit your job post? 

[Chris B]

I have cleared my cache and cookies and tried in Edge as well. Originally I was using Chrome.

It will probably just be easier to recreate it at this point.

[Valeria K]

Hi Chris,

It turns out to be a known issue and the team is working to fix it this week.

Sorry about the inconvenience.

[Valeria K]

Hi Chris,

The bug that caused this error to appear has been fixed. Could you please try accessing a job draft again? Please, let us know if you see the error again.

Thank you for your patience.

[Chris B]

I already created a new job and deleted that old one. Sorry.

[Ian B]

getting this too on the app ?

[Avery O]

I'm sorry for the inconvenience, Ian. We are currently experiencing a service interruption but our engineers are working to resolve the issue. For real time status updates of the site, you may subscribe to status.upwork.com. 

[Stephen H]

I'm getting the same error report on both the Android app and online via my PC.

[Stephen H]

I'm getting the same error report on both the Android app and online via my PC. Is it possible that someone's tried to hack your system.