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Re: Error 500 (A)

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
11 of 31

Hi Stephen,

We had an active incident and that is the reason why you were not able to access our website. If further help is needed feel free to send me a PM with more details. Thank you.


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Active Member
Tom A Member Since: Jan 17, 2019
12 of 31

I'm getting the same error. Have been getting it over the past 7 days and have to access an urgent job. 

Moderator
Goran V Moderator Member Since: Mar 24, 2017
13 of 31

Hi Tom,

 

Please try clearing your cache and cookies or log in with another browser. If you`re still experiencing the same problem after the let me know along with the section you`re trying to access. Thank you.


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Active Member
Aaron C Member Since: Feb 9, 2019
14 of 31

I'm also seeing this problem. I've cleared my cache and my cookies, and also tried a completely different browser. I get this error immediately after logging in.

Active Member
Syed A Member Since: Feb 19, 2019
15 of 31

i had try different browsers but it still not work

Moderator
Avery O Moderator Member Since: Nov 23, 2015
16 of 31

Hi Syed, 


Before I proceed, I wanted to check which part of the site you were trying to access? Have you tried to clearing your cookies to see if the issue resolves itself?


Please let us know so that our team can assist you further.


-Avery
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Active Member
Vladimir V Member Since: Mar 19, 2019
17 of 31

Hi, i also have this problem on almost every page of the site. I cleared cookies, tried other browsers, nothing helped. Hope somebody can help me with that.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
18 of 31

Hi Vladimir,

 

One of our agents will reach out to you directly and assist you further with your concern.

 

Thank you.

~ Bojan
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Active Member
Vladimir V Member Since: Mar 19, 2019
19 of 31

The problem may be with my account.
I can't access upwork after trying to login from any device.
And I can't get access to account managing so i have no opportunity to
change anything.
Thanks for your concern.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
20 of 31

Hi Vladimir,

 

Thank you for following up. I'll share this with our team, and one of our agents will reach out to you directly via email to assist you further.

~ Bojan
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