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dcdeb719
Community Member

Error 500 (A)

Hi! I signed up to Upwork and joined my company's team which later turned out to be no longer active. I asked the administrator to kick me out from that team and then decided to close my account to be able to sign up once again to the proper team. I followed all the steps to close the account, however, when I tried to sign up to the required team using the invitation link from my colleague, Upwork said that my email is already in use. When I tried to log in, error 500 (A) occurred. Please help me switch to the right account. Thanks!

2 REPLIES 2
g_vasilevski
Retired Team Member
Retired Team Member

Hi Kseniya,

 

I`m sorry about the inconvenience this had caused you. One of our team members will reach out to you via ticket where you can share more details with us about your team. Our team will assist you further with your account directly on your ticket. Thank you.

~ Goran
Upwork

Thank you!

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