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206d1355
Community Member

Error:You don't have a valid billing method on file with Upwork. Please correct this before making..

I keep getting the error message: 
You don't have a valid billing method on file with Upwork. Please correct this before making an offer.

 

Even though I already paid a client with the exact same PayPal account.

4 REPLIES 4
djondinium
Community Manager
Community Manager

Hi Marius,

 

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
Upwork

Okay thanks. It's very important that it works soon. We relied on upwork and the success of a project depends on it. 

cac49613
Community Member

I'm getting this error

You don't have a valid billing method on file with Upwork. Please correct this before making an offer.

Hi Murugesh,

 

I checked, and it looks like the transaction was declined by your card issuing bank. It would be best to reach out to them directly so that they can check the specific decline error for you. 

~ Joanne
Upwork
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