Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Error in Hiring a Freelancer

10a77e98
Active Member
Dana A Member Since: Nov 30, 2017
1 of 5

After creating my profile yesterday and successfully posting a job, I went to hire someone and got an error message regarding entering the business address and phone number. I can't find where this information needs to be entered in the company profile section only has lines for company name and website. Can you help resolve so we can hire this person? 

nkocendova
Community Guru
Nina K Member Since: Nov 29, 2017
2 of 5

Hi Dana, could you please click on the Settings gear in the drop down menu of the top right hand corner of your Upwork account - You should then be able to click on the 'My info' button on the left side where it will allow you to edit the company address information within the 'Company Contact' field.

~Nina
10a77e98
Active Member
Dana A Member Since: Nov 30, 2017
3 of 5

This is all that shows up in the attached file

 

**Edited for Community Guidelines**

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
4 of 5

Dana,

 

Please, click "Edit" button next to the "Adsress" field to provide complete information. 

 

Also, unfortunately, I had to remove your screenshot as it contained contact information.

 

Thank you!

~ Valeria
Upwork
kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
5 of 5

Heads up, Community, Nina is our new moderator and you'll see her post a lot soon. We'll be updating this thread with more information shortly.

~ Valeria
Upwork
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS