Error message on transactions list

[08766587]

I am getting "We are sorry! We are experiencing a technical problem and cannot process your request right now. Please try again in a minute." for the past 16 hours when I try to see the transaction list. Also, it requires a security check each time I go to upwork.com. Can someone help with this?

[JoanneP]

Hi Aleksandra,

I'm sorry for the trouble you had. Could you please try to log in and check your transaction history page using a different browser or after clearing your cache and cookies? As for the security check, could you please share more information about the message you are getting so I can check with the team?

[08766587]

Hi,

I already tried both of those things, the same thing happens.

Here is a print screen of the message I receive regarding the security
check:
[image: image.png]

[AleksandarD]

Hi Aleksandra,

One of our team members already reached out to you directly via this support ticket to assist you further.

Thank you.