Error message when hiring a freelancer

[0b4c96c1]

When I'm trying to hire a freelancer I'm getting the message "An error occurred while processing your request. Please try again". This is my first hire and I want to complete this urgently. How to solve this?

[g_vasilevski]

Hi Vijay,

Please go to Settings > My Info and list your full address. If the error still shows on your end once you have filled out the address let me know and our team will assist you further. Thank you!

[divergentgroup]

The same thing happens to me when I hire a freelancer.  I've tried different browsers and my settings has my full address.  I need to hire this freelancer right away.  How can I fix this?  Thanks! 

[g_vasilevski]

Hi Ruby,

One of our customer support agents will reach out to you directly and assist you further, thank you!

[f84a820e]

I’m a first time hire also and I’m having the same error message occur and my full address is present, how can this be solved urgently? Thank you

[BojanS]

Hi Jamie,

We'll have one of our agents reach out to you directly and assist you further. Thank you for your patience.