Escrow Question

[37efa9d3]

I'm a client, and I have broken down the milestone with separate payments, my question lies, when does Upwork move the payments to escrow - do they escrow the whole amount or is it at the point of activation of the milestone?

[g_vasilevski]

Hi Shenkeri,

Escrow is a neutral holding place where we put money aside until the project, or piece of the project, is done. The funds stay there until your freelancer or agency fulfills their obligations and you say you are satisfied those obligations are met and release them. 
When you're setting up multiple milestones, in Escrow will be put the funds only for the active milestone. Once the milestone is approved, you will be able to activate and fund the second (next) milestone.
To learn more about Escrow, check out this Help Article. Thank you.