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15ebe606
Member

Escrow Refund Approved

Hello 

I am new to upwork, haven't much idea about my Escrow Refund process. 

My Escrow return request status approved and Escrow return approved date was on 12Jun2020. I have read refund usually take 3-5 business days and will be credited into same account. If I navigate to transaction history, it shows me that amount has been credited to my bank account on 12June2020 (but I know it takes 3-5 business days - obviously not on the same day). 

Today its 22June2020 and there is no credited amount in my bank account. What exactly is this or how much time it takes? 

Any useful reply I really appreciate. Thank you.

2 REPLIES 2
g_vasilevski
Retired Team Member
Retired Team Member

Hi Masam,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your credit. Thank you.

~ Goran
Upwork

Hi Goran 

 

Thank you for the prompt reply. I will wait for the earliest resolution.