Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Extending a project

Active Member
Sol H Member Since: Sep 26, 2017
1 of 2

Hello, all,

First time writing here.

I wanted to extend a project, which is taking longer than planned, the artist is purely ok with it.

So i wrote to my "success manager" the following: I would love to expend the project "coffee cup" for 4 more weeks, but within a few hours the artist is writing me that he sees that i want to end the contract, "Your contract for Coffee Cup ended on Sep 25, 2017. The client has requested return of funds from escrow. "

I write away contacted my success manager, she had an auto-reply set up "i am out of office"

 

What do I do next??

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
2 of 2

Hi Sol,

 

Unfortunately, due to Escrow regulations, Upwork isn't able to keep the funds funded in Escrow indefinitely. An inactive contract with a funded milestone will either be closed or will need to have some activity on it. The client and the freelancer are notified about it 2 weeks before the closure.

 

You can send the freelancer a new offer and create a new contract.

~ Valeria
Untitled
TOP KUDOED MEMBERS