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b6251b76
Community Member

Financial Transaction Limited without any notice

Nice to meet you.

I'm going to ask you why my financial transaction has been limited without any email from support team.

 

Actually, I joined this platform this year and I'm fresh member here.

I paid for all the past freelancers and ended contracts according to the TOS.

I hope you can help me to continue work again.

 

Thank you.

Lilian De Oliveira 

3 REPLIES 3
AleksandarD
Community Manager
Community Manager

Hi Lilian,

 

I'm sorry to hear about this. I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
Upwork

Thank you for your support.

I'm trying to resolve my payment gateway (paypal).

If I solve the issue, my account can be live again as before?

 

Best Regards.

Aleksandar

BojanS
Community Manager
Community Manager

Hi Lilian,

 

A member of the team has reached out to you already and shared instructions on how this concern could be resolved. If you aren't able to see the email you should be able to access the ticket directly here.

 

Thank you!

~ Bojan
Upwork
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