Feb 16, 2017 08:20:25 AM by Janet K
Feb 16, 2017 08:20:25 AM by Janet K
Hi,
I am in one contract (as employer) and I'm actively trying to hire someone else. I canceled one job as the person did ten mins of work and charged it as eleven hours. I even went ahead and paid her, to just cancel it and make it go away, instead of arguing for days on end.
I just logged into my account to see the applications on the new job posting, and received the message that financial transactions are limited and to check my account. I did send a message, but i don't have high hopes as customer service is slow. I am considering just moving the new job to a different freelance site, as i don't want these kind of issues to be a constant.
Does anyone have any ideas?
Feb 16, 2017 08:48:11 AM Edited Feb 16, 2017 09:11:01 AM by Valeria K
Hi Janet,
It appears there are some issues with your payment method. Could you please check your PayPal account and make sure it has a valid funding source? Once any problems are fixed, please let us know if you want us to run a test charge of $1 on your account. If the charge is successful, your account will be resumed and $1 will be refunded to you.
User | Count |
---|---|
5 | |
2 | |
2 | |
1 | |
1 |
User | Count |
---|---|
79 | |
58 | |
39 | |
20 | |
15 |
© 2015 - Upwork® Global Inc.