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Financial transactions are limited

Active Member
Amy N Member Since: Sep 20, 2017
1 of 2

We have this error alert on our Account and need some help resolving this so we can post a new job and hire a freelancer for our project! 

 

"Financial transactions for DnG Design & Development (10509562) have been limited. Please check your email for additional information or contact customer support."

 

We have repeatedly tried to "contact customer support" but without any response. Can someone please help? Our card number for payments has already been updated and we have a $0 balance on our account. We cannot understand why this is flagged and we need help, asap please!

 

Thank you,

Amy for

**Edited for Community Guidelines**

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
2 of 2

Hi Amy,

 

I'll follow up with the team and they'll address the issue directly with your company account owner. 

 

Sorry about the delay.

~ Valeria
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