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Financial transactions for "your account" have been limited.

Active Member
Tatjana T Member Since: Feb 16, 2017
1 of 2

Hi!

I got the following message:

 

Financial transactions for "your account"have been limited.

Please check your email for additional information or contact customer support.

 

I didnt find any explanation for the reason of the limitation undeer the "contact customer support" line.

 

I guess That message came because my credit card was lost. I entered the new creadit card info, but the message didnt dissapear.
Now, I'm not able neither to pay bonus to my freelancer nor to generate a new job assignment.


Please help!

Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
2 of 2

Hi Tatjana,

 

I'll ask our team to reach out to you directly and assist you with resolving the issue with your financial accounts.

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