May 5, 2020 07:54:23 PM by Ghaida A
hi,
my account has been crazy since yesterday , it was in hold then suspended and now i see “Financial transactions for your company have been limited. Please check your email for additional information or contact customer support. “
the thing is that i did not receive any email about it and i don’t have any financial issues . i have been asking for help for more then 20 hours but no responds . what should i do?
May 6, 2020 12:39:37 AM by Avery O
Hi Ghaida,
Kindly refer to your support tickets on this page of your account, for more information on why there is a temporary hold on your account. If you have further questions regarding your concern, feel free to update the same ticket thread so that the team handling your case can assist you further.
May 6, 2020 01:01:35 AM by Ghaida A
hi.
my question is not why, my question is when i will be able ti use my account again, it has been more then 24 hours and no responds
May 6, 2020 02:45:23 AM by Goran V
Hi Ghaida,
I`m sorry about the inconvenience this had caused you. I`ve escalated your concern to our team and one of our team members will update your ticket as soon as possible and assist you further. Thank you.
Oct 8, 2021 08:13:04 AM Edited Oct 8, 2021 09:38:55 AM by Bojan S
Financial transactions for**Edited for community guidelines**
Oct 8, 2021 09:39:44 AM by Bojan S
Hi Antonion,
It looks like you’re communicating with our team regarding this case on your existing ticket. Please allow time for our team to respond and update the ticket. If you have any additional questions please post them on that ticket for further assistance.
Thank you for your patience!