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284d3994
Member

Financial transactions for your company have been limited.

Financial transactions for your company have been limited. Please check your email for additional information or contact customer support.

I have NOT received any email.}

And I am NOT able to contact customer sevice - there is no way to send an email and no phone number to call.

Can anyone help?
Thank you.

3 REPLIES 3
bstojadinovic
Community Manager
Community Manager

Hi Natalia,

 

I checked this for you and our team has reached out to you just recently regarding your account status. Please check this link for the ticket related to your concern or check the last email sent to you by our team which details what steps you should take to lift the hold on your account.

 

Thank you.

~ Bojan
Upwork

Thanl you Bojan.I have already taken the necssary steps but my account stills suspended. Do you know how long it will take until I can use it again?

Thanl you.

Hi Natalia,

 

I'll go ahead and follow up with the team handling your case and you can expect to receive an update on your ticket as soon as possible.

 

Thank you for your patience. 

~ Bojan
Upwork