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839a88d3
Community Member

Fixed to Hourly Refund

Hi there,I've engaged in a contract a while back and the initial contract was on a fixed rate $350, but before the engagement started I have changed this to Hourly. The money for the hourly for last week came out of my account but I have not yet received my refund for the fixed fee that was initially charged before switching to hourly. It has been over a week now. Can you please let me know when the refund will processed?

1 REPLY 1
g_vasilevski
Retired Team Member
Retired Team Member

Hi Marius,

 

Just to confirm that the funds were reversed to your bank account last Monday. Could you please check your account if you have received them? If not, let me know here and our team will assist you further. Thank you.

~ Goran
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