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Forgot Email and Password

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Active Member
Joerg H Member Since: Mar 22, 2020
1 of 4

Hello, 

i used to be an elance client back in the days. i can remember my user name (heilee), but not my password or email i used at the time. is there a way i can reset my account or do i need to open a new one/use this one ? If there was a security question at the time, i might remember that one. (in terms of email i have also a few options, but it would be one that i don t use anymore)

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2 of 4

Hi Joerg,

 

Thanks for reaching out to us. Could you please send me a private message with more information on your account so that I can check and assist you further?

 

Thank you.

~ Aleksandar
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Active Member
Sabbir H Member Since: Jun 14, 2020
3 of 4
What I do this situation.
Please help me
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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
4 of 4

Hi Sabbir,

 

Thanks for reaching out to us. If you have forgotten your password and security question, please fill in the account recovery form on this page. This will automatically create a support ticket, and one of our team members will assist you directly in resetting your password and security question.

 

In case you need further help, feel free to send me a private message with more information so that I can check and assist you further.

 

Thank you.

~ Aleksandar
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