Oct 28, 2019 10:03:09 AM by Travis O
Hello,
I hired a hourly freelancer for $10 an hour for a maximun of 20 hours per week. She worked 20 hours and was charged $200 for her hourly work then I was charged and additional $200 for "salary". Can someone help me solve this?
Thank you,
Travis
Oct 28, 2019 10:17:10 AM by Petra R
Travis O wrote:Hello,
I hired a hourly freelancer for $10 an hour for a maximun of 20 hours per week. She worked 20 hours and was charged $200 for her hourly work then I was charged and additional $200 for "salary". Can someone help me solve this?
When you set up the contract, you clicked on Advanced settings and then entered $ 200 in the field for weekly salary, and probably did not read the explanation that told you that it is a weekly payment in addition to any hourly payment.
You will have to end the contract and create a new one, this time without adding a weekly salary...
You can explain to the freelancer that you made a mistake and ask her if she would be so kind and refund the money for the salary back to you.
Oct 28, 2019 10:17:14 AM Edited Oct 28, 2019 10:18:17 AM by Robin H
Travis O wrote:Hello,
I hired a hourly freelancer for $10 an hour for a maximun of 20 hours per week. She worked 20 hours and was charged $200 for her hourly work then I was charged and additional $200 for "salary". Can someone help me solve this?
Thank you,
Travis
Hey Travis,
Edited post: I defer to Petra who knows more about this topic...
Oct 28, 2019 01:41:22 PM by Bojan S
Hi Travis,
We'll have one of our agents reach out to you via a support ticket to assist you with this request.
Thank you for reaching out to us.