Jun 8, 2022 08:30:59 PM by Reginald B
I just noticed that the profile for a freelancer I just hired is no longer available. I suspect it's a fraudulent account. I paid money through escrow and now I want a refund. Why doesn't Upwork verify accounts before freelancers can be hired?
Jun 8, 2022 10:23:53 PM by Pradeep H
Hi Reginald,
Thank you for your message. I am sorry to hear about the action taken on your freelancer's account. I'll have one of our customer support agents reach out to you directly and assist you further.
Thank you,
Pradeep