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whitetechhorses
Community Member

Freelancer Refund

I have not received refund given by the freelancer. Its 17th day now.

I have ended the contract. 

In Transaction history its showing " Refund to MasterCard 4XXX for refund ref 298121XXX" 

Date :Apr 26, 2020

 

 But I have not reciened the refund in my accouct till now.

What has to be done ? Pls suggest. 

1 REPLY 1
BojanS
Community Manager
Community Manager

Hi Aditya,

 

We'll have one of our agents reach out to you via a support ticket to assist you with a trace for this refund.

 

Thank you for reaching out to us. 

~ Bojan
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