Freelancer cannot accept my offer as account is on temporary hold

[38c07f36]

Freelancer cannot accept my offer as account is on temporary hold. Please assist

[BojanS]

Hi Ted,

Thank you for reaching out to us. I checked this for you and it looks like everything is fine now with the Freelancer's profile. 

Could you please advise them to clear cache and cookies or log in with another browser to check if they`re unable to accept your offer?

If their issue persists please advise them to reach out to us and we'll be more than happy to assist them directly.

Thank you.

[52804d78]

Hi, the freelancerI am trying to hire is having the same issues.

[BojanS]

Hi Eyob,

One of our agents will reach out to you directly via support ticket to look into this and assist you and your freelancer accordingly.

Thank you!