Freelancer declined my offer but my money is on the provision

[de271a2f]

Hi I am new at Upwork.

I made an offer to a client. He declined the offer. But my money is still on the provision at my bank account. How can I get my money back.

[BojanS]

Hi Recep,

I checked the refund status for you and can confirm that your refund was successful on our end. You can check this in your Transactions. After the refund is initiated, it typically takes 2 to 5 business days for the money to be refunded back to your credit card. 

Thank you! 

[2b20eb9d]

Thanks for reply Bojan,

Upwork refunded money back. But then funded again. I don't know why. Can you check that?

[BojanS]

Hi Alp,

I checked and I don't see any new funding requests since a refund was processed for the last one. However, we'll have one of our support agents reach out to you for more information and assist.

Thank you!

[2b20eb9d]

Sorry,  there is a misunderstanding. It's my mistake. I got my money back. There is no problem. Thanks for interest.