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Freelancer deleted his account without delivering

7d838ed4
Active Member
Gil B Member Since: May 19, 2021
1 of 2

Hey everyone, 
Hoping for advice and perhaps some hope.
I was working with a freelancer on a project paid hourly. He was constantly updating me and sending pictures and videos of his progress, but today I was trying to access his profile and I got this "This profile is no longer available.". 

I paused the contract, sent him a message, and looked into the refund policy, and it seems to not mention this situation. 
I'm nervous because I had already paid him 113.5$ on May5, and hate to be scammed like this and think it's possible on Upwork.

Have any of you ever encountered this and know what to do in these unfortunate circumstances? 

 

May 10
Invoice for 05/03/2021-05/09/2021 - 15:00 hrs @ $4.50/hr
$67.50
 
May 4
Bonus
$15.00
 
May 3
Invoice for 04/26/2021-05/02/2021 - 6:50 hrs @ $4.50/hr
$30.75
 



bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 2

Hi Gil,

 

I'm sorry to hear about the trouble this caused. One of our team members will reach out to you directly via a support ticket to advise you regarding the freelancer's account status and assist you with further steps on your contract.

 

Thank you! 

~ Bojan
Upwork