Freelancer didnt finish job on time but upwork paid money from escrow. Now i want refund

[a3de4ca7]

The freelancer didnt finish the job on time but upwork paid money from escrow. Even after getting the money the freelancer reluctant to do the job.   I have requested a refund, i can see the request in the messages section  but cant see in disputes page.   I havent received any email from upwork yet after raising a refund request.   Is there any australian upwork contact number available ?  The last milestone paid was on April 21st.

[JoanneP]

Hi Rajeev,

One of our team members will reach out and assist you directly via a support ticket.

[petra_r]

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Rajeev V wrote:

The last milestone paid was on April 21st.

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It is now October 21.

You are 5 months (!) outside the dispute deadline of 30 days after the last milestone having been released. This means a dispute is no longer possible (and hasn't been for 5 months) and a "refund request" is just that. A request. It does not trigger anything. It's like me saying to you "Please send me $ 100."