Mar 30, 2019 03:35:19 AM by Aneesha A
Solved! Go to Solution.
Mar 30, 2019 03:51:12 AM by Goran V
Hi Aneesha,
One of our team members will reach out to you via ticket as soon as possible and assist you further. Thank you.
Mar 30, 2019 03:49:03 AM by Petra R
Aneesha A wrote:
What should we do if she continues to be unresponsive?
End the contract now and hire someone else. There is no point asking Upwork to contact her, she is clearly not able or interested in doing the job if the first milestone was due on the 26th.
Feb 8, 2024 09:05:16 AM by Angela E
Petra, my new freelancer is also unresponsive. She said she would be in contact to give me an update but she did not. I have no milestone set but weird things happened on my Wordpress website that she is working on. She has all logins and I am nervous because she does not respond. She also has no logged hours. What should I do?
Mar 30, 2019 03:51:12 AM by Goran V
Hi Aneesha,
One of our team members will reach out to you via ticket as soon as possible and assist you further. Thank you.
Mar 31, 2019 11:10:29 PM by Aneesha A
Hi Goran,
Thank you. I see that the concerned freelancer has a past rating describing 'a no show' although she has many positive ratings. I believe Upwork should have some mechanisms in place to discourgae people from overbidding for many proposals and abandoning ones they can't manage. I suggest a reversal of the rating pop-up so 'no show' reports show up first instead of five star ratings. Also if this is just let go more clinents will face the same issue so some penatly against repeated no shows should be imposed.
Aneesha
Apr 1, 2019 12:26:14 AM by Goran V
Thank you for your feedback Aneesha, I will share this with our team.