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Freelancer not refunding

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Active Member
Sharon K Member Since: Jun 30, 2020
1 of 3

Dear Friends

 

I hired a freelancer who did a job for me. When I hired him I accidently paid extra funds and I communicated with the freelancer about it and he said he was going to refund for the mistake I did. I tried getting in touch with him and he has been quiet. How do I get my refund from the freelancer?

 

Kind Regards

 

Sharon

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Community Guru
Petra R Member Since: Aug 3, 2011
2 of 3

Sharon K wrote:

I hired a freelancer who did a job for me. When I hired him I accidently paid extra funds and I communicated with the freelancer about it and he said he was going to refund for the mistake I did. I tried getting in touch with him and he has been quiet. How do I get my refund from the freelancer?


How long ago and how much?

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
3 of 3

Hi Sharon,

 

I'm sorry to hear about this. Please note that disputes must be filed by the Friday after the freelancer bills the hours. If you miss this window, you and your freelancer should work together to resolve any issues and discuss your freelancer submitting a refund. If you can't resolve the issue with the refund and is within the 30 days since payment, please let us know and our mediation team can assist you further.

 

Thank you.

~ Aleksandar
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