Jan 15, 2018 05:43:49 AM by Ramon L
I have been using a particular freelancer through Upwork for several years and have had no issue. Suddenly he tells me that his account has been suspended. His work has been great and I would like to continue to use him. Can someone help me resolve this ASAP? Thank you.
Jan 15, 2018 05:47:18 AM by Goran V
Hi Ramon,
Unfortunately we can`t share private details for another user with you. Your freelancer can contact us directly and we will assist him further, thank you.
Jan 15, 2018 09:16:59 AM by Bill H
You might want to check the Terms of Service concerning the length of time you are obligated to use Upwork to hire and pay a freelancer from the date of first hire.
Jan 15, 2018 09:52:01 AM by Wendy C
After 2 years and the freelancer can move the job off of Upwork without penalty. I would think you both have shared email addresses, etc. so discuss it with the person as one possibility.