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Full Width Homepage Video is Not Displaying Correctly

Active Member
Ryan B Member Since: Oct 22, 2019
1 of 3

I'm trying to edit a video to put as the main video on our Shopify website homepage that stretches the full width of the screen at the top. The video we are currently using looks blurry and is not displaying correctly. Does anyone have experience creating website banner videos? I am not experienced with web development or video editing, so I'm not sure of the best way to fix this.


Here is a preview link of our current video displayed on our homepage:

**Edited for community guidelines**

Community Guru
Preston H Member Since: Nov 24, 2014
2 of 3

Ryan: this description of what you need is correct. But you posted it in the wrong place.


Post you job posting here:

Community Guru
Jonathan H Member Since: Jun 19, 2019
3 of 3

Sounds like the video you have is not in the correct format.


You need a video that suits the required aspect ratio of the store.