Jun 26, 2020 05:15:29 AM by Rustam A
i am a client..i had fixed price contract with a freelancer..the time deadline was important and i communicated the same to freelancer via upwork message..he missed first deadline and then he made some excuse and gave a second deadline and he has missed that too.
my question is if I cancel the contract, do i get refund and can freelancer dispute that?
P.S: Freelancer has not delivered anything till date.
Jun 26, 2020 05:39:48 AM by Goran V
Hi Rustam,
If you close your contract a refund request will be sent to your freelancer. The freelancer will have 7 days to take action, if no actions are taken the funds will be refunded to you.
If the freelancer rejects the refund, a dispute will be opened. You can also request a refund without closing your contract. To do this, go to All Contracts > open the contract > click on the three dots. Thank you.
Jun 26, 2020 02:03:12 PM by Preston H
re: "my question is if I cancel the contract, do i get refund?"
Not necessarily. But you can ask for one.
re: "...and can freelancer dispute that?"
If you ask for a refund, yes, a freelancer on a fixed-price contract can dispute your request.
If you really don't want to pay for work done after a deadline, and you don't want to worry about getting into a dispute, then just use hourly contracts.
The deadline is five p.m. At five p.m., you close the contract. There is no way for a freelancer to dispute you doing that. If the freelancer didn't do any work before five p.m., then you pay nothing.