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Get a refund after having paid

Active Member
Esti W Member Since: Sep 5, 2017
1 of 3

We hired a freelance, asked them to include the TAX information in their profile so it is visible in the invoices and they agreed. We released the money, ended the contract and we got the invoice. We saw that information was not included, so we talked to the freelance and agreed to get a refund as if we have never hired them.

 

PROBLEM

How can we ask them to get that money once the contract appears ended and the money was sent? Can we do it? Can only the freelance do it?

Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 3

Hi Esti,

 

In this case only the freelancer can do it. Your freelancer will need to open the contract and issue a full refund towards you. 


Untitled
Active Member
Deepti T Member Since: May 27, 2010
3 of 3

Hello,

 

We will get some days time to clain for refund. You can check that in your job dashbaord..There will be option to ask for refund.

If job is ended many days before then you can not do anything.

 

Let me know if you want anything more.

 

Thanks

Deepti

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