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639a9b3e
Community Member

Getting Charge Failed through MasterCard Debit card and Amount also deducted twice

Hello Upwork Support,

 

I was trying to add payment method into my client's account to hire designers but it ios getting charge failed when I am trying to add it through my mastercard debit card. 

 

Kindly help me out as I need to hire freelancers.

 

Thanks,

Chirag

1 REPLY 1
g_vasilevski
Retired Team Member
Retired Team Member

Hi Chirag,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method. Thank you.

~ Goran
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