🐈
» Forums » Clients » Getting a refund
Page options
09f042aa
Community Member

Getting a refund

I started a job for a shirt design and the freelancer ended up cancelling the contract after accepting it. How do I get my refund?

1 REPLY 1
kochubei_valeria
Community Member

Hi Justin,

 

If the freelancer cancels the contract with money still in Escrow, the money is refunded back to the client's payment method. It can take up to 5 days for the refund to show on your payment method again. You can also view your Reports> Transaction for more information.

 

Thanks!

~ Valeria
Upwork
Latest Articles
Learning Paths