Aug 5, 2018 12:53:19 PM by Justin M
I started a job for a shirt design and the freelancer ended up cancelling the contract after accepting it. How do I get my refund?
Aug 5, 2018 01:30:33 PM by Valeria K
Hi Justin,
If the freelancer cancels the contract with money still in Escrow, the money is refunded back to the client's payment method. It can take up to 5 days for the refund to show on your payment method again. You can also view your Reports> Transaction for more information.
Thanks!