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faron_michael
Community Member

Getting charged and I don't know how to stop it

Hey everyone, I haven't been on upwork in about 6 years and last week I hired a freelancer. we set the terms of the amount of the contract but I was charged an additional $80 as a weekly salary last Monday. The freelancer refunded the money and I ended the contract. Today, I was charged $120 as a salary. The invoice says "invoice for weekly payment". I don't know how to stop it or how to cancel it. I've searched everywhere on the site. Can anyone help me? Thanks

1 REPLY 1
BojanS
Community Manager
Community Manager

Hi Michael,

 

Thank you for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you with your request.

~ Bojan
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