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24f4bd69
Community Member

Got invoiced and debited but the freelancer did no hours!

I worked with a freelancer for a few hours at a set hourly rate. I just realized I was charged this week and last week for 2 hours for him each week - but he didn't work! We both know that and he did not enter any hours.

 

Looking back, I see Upwork did the same after the accepted the contract but had not started! 

 

I have never had this problem before and it is super aggravating. I disputed the invoices and wrote him to see if he knew what was going on, but in another time zone 

.

 

Thanks!

1 REPLY 1
AleksandarD
Community Manager
Community Manager

Hi Kristina,

 

I'm sorry to hear about the bad experience you had with the freelancer. One of our team members will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
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