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Greyed out pay now button

I have entered all the correct information and the button to hire is still greyed out , I cannot hire , I have paid the subscription and do not advise me to contact support because the chat bot keeps repeating itself and I have sent multiple emails with no response. 
HELP with this matter would be greatly appreciated in a timely manner as I will have to contact my bank to dispute this . 
it's unfortunate because I would really like to hire someone and cannot proceed .


Support is awful ! 


Hi Devorah,


I'm sorry to hear you're having trouble with this. I've contacted the relevant team and after reviewing your account, confirmed that you should now be able to make a hire. Can you please try again now? Don't hesitate to let us know if you need further assistance.

~ Luiggi
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