Haven’t received my refund (day 9..)

[88d1d94e]

I was promised a full refund by upwork support after they resolved a dispute. This was on Mar 22nd. It’s now the 31st and I have not received my refund. I’ve been emailing for days to let upwork know I need my refund. They haven’t even responded. What can I do to get my money!?

[g_vasilevski]

Hi Jade,

I would like to clarify that a refund was already processed to your bank account on March 25. Please check your bank account for the funds. If you still haven't received them, feel free to follow up here. Thank you.

[6d4809da]

Hello,
My account on here is zenlately I the freelancer refunded me on yesterday. When will I receive the money in my account?

[prestonhunter]

re: "My account on here is zenlately I the freelancer refunded me on yesterday. When will I receive the money in my account?"

Within 5 business days.

[AleksandarD]

Hi Shanda,

I checked and can confirm that the refund was already initiated. Please note that it can take up to 5 business days for the funds to reflect on your account.

Thank you.