Having trouble creating a client account. The page keeps loading!

[asma i]

Hi 

I am a freelancer and I want to create a client account as well for various needs.

I went to the create client company page and I have given a company name and selected the option but the page keeps loading and loading. I don't understand what's wrong and what to do. Please help!

Thanks in advance

Asma

[Joanne Marie P]

Hi Asma,

Sorry to hear that you're having trouble creating a client account. Please clear your cache and cookies or try a different browser. If you experience the same issue after trying out these troubleshooting steps, please let us know. Thank you!

[asma i]

Hi Joanne

Thanks for your response. I have cleared my cache and cookies and also tried a different browser as you recommended. It didn't work. Still the same. Page is loading. I will very much appreciatiate any furthur help!

Asma

[Joanne Marie P]

Thanks for following up, Asma. One of our customer support agents will reach out to you via email to assist you further in creating a client account. The email will be sent shortly. 

[Xue Z]

Hi Joanne, I'm having the same problem as Asma. I've tried the methods you mentioned here, but it still doesn't work. By the way, I'm trying to create a second client company account. Is that even okay to have a second client account?

[Avery O]

Hi Xue, 

There should be no issue with creating another client account. I'll share your account information with the Customer Support Team so that they can assist you further.