Dec 15, 2018 02:53:39 AM by Asma I
Hi
I am a freelancer and I want to create a client account as well for various needs.
I went to the create client company page and I have given a company name and selected the option but the page keeps loading and loading. I don't understand what's wrong and what to do. Please help!
Thanks in advance
Asma
Dec 15, 2018 05:27:13 AM by Joanne P
Hi Asma,
Sorry to hear that you're having trouble creating a client account. Please clear your cache and cookies or try a different browser. If you experience the same issue after trying out these troubleshooting steps, please let us know. Thank you!
Dec 15, 2018 07:34:05 AM by Asma I
Hi Joanne
Thanks for your response. I have cleared my cache and cookies and also tried a different browser as you recommended. It didn't work. Still the same. Page is loading. I will very much appreciatiate any furthur help!
Asma
Dec 15, 2018 07:52:03 AM by Joanne P
Thanks for following up, Asma. One of our customer support agents will reach out to you via email to assist you further in creating a client account. The email will be sent shortly.
Feb 9, 2019 07:30:51 PM by Xue Z
Hi Joanne, I'm having the same problem as Asma. I've tried the methods you mentioned here, but it still doesn't work. By the way, I'm trying to create a second client company account. Is that even okay to have a second client account?
Feb 9, 2019 08:23:07 PM by Avery O
Hi Xue,
There should be no issue with creating another client account. I'll share your account information with the Customer Support Team so that they can assist you further.