Hi, every time I go to hire a freelancer I am given this message:
"You don't have a valid billing method on file with Upwork. Please contact the account owner to update the billing method."
I have access to both accounts, not sure why it's not working.
I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.
Edit: Kathleen, we noticed that you have successfully hired a freelancer already. Are you trying to hire another freelancer and encountered the issue?