Help portal is broken on Chrome 83 and 84

[seanbrown8]

Hi, the entire help portal (support.upwork.com) is broken for me on Chrome 83 and 84. It works fine on Firefox and Edge browsers. This has been the case for a few weeks.

Specifically - the initial "How can we help you" main help page loads just fine. But when I click to a specific article/topic, the child page loads for an instant - and then the main help page simply loads in its place.

Thus, I essentially don't have access to the help section on Chrome at this time.

[BojanS · Accepted solution]

Hi Sean,

One of our team members will reach out to you directly via a support ticket to assist you with this concern. 

Thank you for reaching out to us. 

[seanbrown8]

Thank you. The support ticket page is broken for me on Chrome 83/84, but works on other browsers.

[natashaabadash]

Hi,

I have the same issue.

I have opened the ticket but we do not have any solution so far.

Is anyone here willing to share how this has been resolved?

[seanbrown8]

Hi Natasha, 
The support portal has been working for me for awhile now - not sure if it was updating to Chrome 85 (I'm now on Chrome 87) or clearing cookies that did the trick.