Dec 21, 2017 05:21:34 PM by Kara S
I received a credit of $50 towards next job, however I've still been billed. Will this be treated as a refund?
Dec 21, 2017 11:06:58 PM by Avery O
Hi Kara,
I wanted to be sure I'm looking at the correct transaction. Upon reviewing your account, you were billed $50 for a milestone that you have funded on a contract with a freelancer. I do not see the credit you have mentioned though. May I have the transaction ID for this credit?
Dec 26, 2017 07:37:06 PM Edited Sep 13, 2018 03:51:47 AM by Goran V
Hi Avery,
I recieved a "save $50 on your next job" email. I've attached it here for reference. I clicked on the link so that it activated. Email says it expires in 60 days, and I've put a new job on for $50 within the 60 days (the one I've just paid out). Just wondering how the credit will be applied, will it be a refund?
Thanks,
Kara
**Edited for Community Guidelines**
Dec 27, 2017 12:26:35 AM by Avery O
Thanks for sharing this here, Kara. The team has reached out to you via a support ticket and you should be able to access it via your email inbox, or under My Requests on this page.
Sep 12, 2018 04:58:48 PM Edited Sep 13, 2018 03:34:13 AM by Vladimir G
Avery I reeived a smilar email about 20 days. I posted the job a week ago, and I'm ready to hire a freelance. How do I go about redeeming this credit.
Sep 12, 2018 06:11:25 PM by Avery O
Hi Daniel,
It looks like you have already been assisted through a support ticket. If you have other questions about this program, let us know so that we can assist you!
Sep 23, 2018 12:37:36 PM by Daniel T
Sep 23, 2018 04:09:10 PM Edited Sep 24, 2018 12:46:54 AM by Goran V
Hi Daniel,
A member of the Customer Support Team will look into your account and will reach out to you with more information about the $50 credit.