Hold on my account - Unable to Hire - Request ID# 28709338

[90981765]

Hi,

it looks like there is an hold on my account, according to chat bot. i followed direction from chat bot. even though i updated my billing information, it still doesn't resolve the issue. Can you please let me know how to resolve it. i have one job posted so far and would like to move forward. please feel free to reach me if you have any questions or concerns.

Best,

Gustavo Tu

[BojanS]

I apologize for the inconvenience this caused, Gustavo.

It looks like you already have an open ticket regarding your concern and our team will investigate this further. Please allow time for them to carefully investigate all facts and once they do they will reach out to you with more details.

Thank you for patience!