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Andreea's avatar
Andreea K Community Member

How can I change my profile from freelancer to client?

Hey,

 

I just signed up on Upwork for a client account. How can I change my default freelancer account with a client account? 

 

Should I delete the new account a start again?

 

Thank you!

40 REPLIES 40
Avery's avatar
Avery O Community Manager

Hi Farahim, 


I'll share your account information with the team so that they can assist you in creating a Company. Is this for an agency or a client company? 


~ Avery
Vincent's avatar
Vincent N Community Member

I also cant create an account to hire a freelancer. Could you please look into this for my account. Surely this is common problem why cant you fix  it and make it easy to simply add the feature. I spent an hour going through the forums and you Community Bots. I almost thought of deleting the account and try other providers.

Avery's avatar
Avery O Community Manager

Hi Vincent, 

 

I checked your account and you should be able to go to My Teams (Settings > My Teams), to create a new account. 

Let me know if you have other questions, or need further assistance with this. 


~ Avery
David's avatar
David N Community Member

Dear Upwork. Please... fix this layout. Why... why is it under "My Teams?" makes no sense. Took me a while to find it. Actually had to search forums before I could find it. 

Elisabeth's avatar
Elisabeth S Community Member

Hi there, 

I tried this method (among others) and it told me I didn't have access to do that. Is there a true solution?

Andrea's avatar
Andrea G Community Manager

Hi Elisabeth,

 

I checked and it looks like you were able to start the process of creating your client account.

Please let me know if you need any further assistance and I'll be happy to help.

 

Thanks!

~Andrea
Blake's avatar
Blake K Community Member

Hello, how do I set my default login to "client" and not "freelancer"?

Thank you!

Joanne's avatar
Joanne P Retired Team Member

Hi Blake,

 

The only option available is for you to manually switch from your freelancer profile to your client profile by clicking on your profile picture. 

~ Joanne
Upwork
Isaac's avatar
Isaac O Community Member

i have tried to create a client account from my existing account but i cant see the option for creat company, why is it so......

 

Nikola's avatar
Nikola S Retiring Moderator

Hi Isaac,

 

Could you please clear your cache and cookies or log in with another browser to check if the issue persists? Please follow these steps to create a client account: 

 

  • Go to Settings  My Teams and choose the Create New Account button at the bottom.
  • Choose New Client Account
  • Once set up, use the account menu at the top-right of your screen to switch between using Upwork as a client, freelancer, or agency

 

Let us know if are still unable to create a client account so that we can assist you further. 

 

~ Nikola
Kenan's avatar
Kenan W Community Member

This is not working for me. I have tried everything mentioned in this thread. Also I have tried different browsers. 

 

Please help.

Bojan's avatar
Bojan S Community Manager

Hi Kenan,

 

Could you please try to create a client account on your current account by following up on instructions in this help article?

 

Feel free to reach back to us if you need any additional assistance!

 

Thank you!

~ Bojan
Upwork
Artem's avatar
Artem N Community Member

The link you gave doesn't work. It opens the page and then transfers to the main page. Moreover, I attached the screen how my menu looks like. How can I become the client? Why is it so complicated?

 

Aleksandar's avatar
Aleksandar D Community Manager

Hi Artem,

 

I sent you a private message with more information on this. Kindly check the message and let me know if you need further help.

 

Thank you.

~ Aleksandar
Upwork
Ojo's avatar
Ojo B Community Member

Hi, I completed an hourly Job on Monday 10th/01/2021, the contract has ended and my client gave his feedback but Job is yet to reflect on my Profile page and my reports. Please help me solve the issues. 

Goran's avatar
Goran V Retired Team Member

Hi Ojo,

 

Please keep in mind that in order for a contract to be listed on your profile funds needs to be exchanged. When you're working on hourly contracts your clients are billed every Monday for the hours worked in the previous week.
Once your client is billed, the contract will be listed on your profile as well.
The funds from your contract are currently under the Work in Progress stage. To view more details about this, go to Reports > Overview. Thank you.

~ Goran
Upwork