May 24, 2016 04:25:12 AM by Andreea K
Hey,
I just signed up on Upwork for a client account. How can I change my default freelancer account with a client account?
Should I delete the new account a start again?
Thank you!
May 24, 2016 05:02:53 AM by Vladimir G
Hi Andrea,
You can create a client profile on your existing account. To do this, please click on your photo in the upper-right corner > go to Settings > scroll down and click on the "+ Create a company" link on the left side of the page > choose "Create a Client Company". After you complete all the steps, you'll be able to switch between your Freelancer and Client profiles in the account view menu (the one that appears in the upper-right corner after clicking on your photo).
Once your client profile is set up, please follow advice and instructions shared in this Help article and post your first Upwork job. Also, follow this link and visit our Hiring Headquarters to find all the information and best practice advice designed to help guide you through the hiring process on Upwork.
If you need any assistance, feel free to post your questions in the Clients forum.
Aug 26, 2017 08:54:07 PM by Biyan P
Does it even exist? I can't seem to find "Create a company" anywhere on the Setting page.
Aug 26, 2017 10:31:54 PM by Lanie M
Hi Biyan,
When you go to Settings on the lower left part of the page you will find the "Create a company" link. Here is how it should look like and hope this helps!
Oct 26, 2017 08:57:40 PM by Petra R
@Davide D wrote:My menu looks very different:
Because you're in Memberships and Connects....
You need to be in the main settings menu (just click on this link)
Oct 27, 2017 11:11:24 AM by Davide D
Got it! Thanks for explaining that, now I see it!
BTW, from a UI/UX standpoint is a terrible design to have an item pop up at the bottom of a general menu only when you select a voice in the middle of the menu. It should always be there no matter which menu item is selected (as it's part of the menu), or pop up with an indendentation right below "Contact Info".
Just my 2cents from years in UX design.
Thank you again for the help
Davide
Feb 23, 2018 03:39:31 PM Edited Feb 23, 2018 03:40:50 PM by Rob M
+1, I literally spent 20 minutes trying to find this button.
(also apparently it's impossible to figure out how to delete comments.)
Feb 23, 2018 04:28:18 PM by Ryan C
Hello Rob,
I just checked your account and I could see that you have already created a client account. If you have more concern, you may post it here in the community and we'll be here to assist you. Thank you.
Jul 25, 2018 04:06:43 PM by Ryan C
Hi Dan,
I just checked your account and I see you communicated with our Support team. If you have further questions, feel free to reach out to us here at any time.
Thank you
Dec 9, 2018 04:41:01 AM by Alonso G L
Go to My Teams... apparently they changed the layout and there is no explaination anywhere. Had to literally click every menu optoin to find it. Pretty poor layout.
Jul 10, 2020 03:45:55 PM by Nadia S
I am still trying to find it as well. I don't have a button under the notification settings.
Jul 10, 2020 04:59:56 PM by Joanne P
Hi Nadia,
Please click on your profile picture to switch from your freelancer account to your client account. Thank you.
May 16, 2020 08:14:29 AM by Aleksandar D
Hi Ignacia,
You can switch between your client and freelancer profile by clicking on your profile picture in the top right corner.
Thank you.
Sep 7, 2020 02:52:23 PM by Cynthia A
Hello,
I'm also trying to find this. I'm in contact info but there are no other options to select create company.
Sep 7, 2020 05:24:44 PM by Joanne P
Hi Cynthia,
I checked your account, and it looks like you already created a client account. To switch from your freelancer account to your client account, please click on your profile picture.
Oct 26, 2017 09:20:45 PM by Avery O
Hi Davide,
Looks like you were able to create your freelancer profile. Let us know if there is anything else we can help you with!
Mar 30, 2018 08:39:42 PM by Bill M
Hi there! Even after going through all these screenshots it seems like my interface looks completely different. I am not able to find this option.
Mar 30, 2018 10:51:11 PM by Bill M
Hi! I think I must give up on this. Even with a direct link there is nothing. By now I have looked everywhere. I will open another account rather. This is very bad interface....
Mar 30, 2018 11:31:24 PM by Avery O
I'm sorry to hear that, Bill. I went ahead and asked the Customer Support Team to reach out to you and assist you with this.