Jan 6, 2017 06:32:35 AM by Vicki M
It looks like I may have been charged by Upwork mulitple times for an Escrow deposit. How can I check my Escrow balances and statement?
Solved! Go to Solution.
Jan 6, 2017 09:08:19 AM by Valeria K
Hi Vicky,
You can go to your Reports> Transaction History and check all the charges. You can also see if you have any fixed-price deposits in Escrow there:
Jan 6, 2017 09:08:19 AM by Valeria K
Hi Vicky,
You can go to your Reports> Transaction History and check all the charges. You can also see if you have any fixed-price deposits in Escrow there:
Nov 9, 2017 11:57:06 PM by Orestis D
Hello,
I cannot find any reports. I actually proposed a contract and paid in escrow account, but then I hired another freelancer. How do I get the first money back???
Nov 10, 2017 12:35:53 AM by Vladimir G
Hi Orestis,
You'll be able to find the report Valeria referred to by going to Reports > Transactions tab. I checked and don't see any active offers on your account, and Escrow for the recently started contract is already funded. Let me know if you're seeing anything differently.
Apr 26, 2021 02:38:30 AM by AleksandarD A
Hi Hassan,
Feel free to check out this help article to learn more about how you can get an Escrow refund. However, I checked your account, but couldn't find any funds that are in Escrow. Could you please send us more information about the refund you are trying to request so that we can check and assist you further?
Thank you.
Apr 26, 2021 09:15:17 PM Edited Apr 26, 2021 11:19:50 PM by Pradeep H
i posted a job fixed price 50 USD and after hiring a freelancer
changed the contract for 25 USD
i had ended the job ( job completed For 25 USD )
by checking My bank Account it transfered 25 USD two times 0n 20 april 2021
and one time again 25 usd after finishing job
**Edited for Community Guidelines**
Apr 26, 2021 11:17:55 PM by Pradeep H
Hello Hassan,
One of our team members will reach out to you via ticket as soon as possible and assist you further.
Thank you.
Pradeep H.
Feb 20, 2018 08:26:59 AM by Bhupender S
Feb 20, 2018 09:03:25 AM by Nina K
Hi Bhupender,
Please access Upwork through a computer, you should see the Report's tab at the top of the page.
May 16, 2021 05:17:06 AM by Eni M
Hello there! I made a full refund from a Freelancer 80USD. It says approved 11 may. Where the money goes? I dont see anywhere? Does the money go again in my credit card which I payed?
May 16, 2021 07:47:38 AM by Andrea G
Hi Eni,
Yes! You can check your Reports > Transactions to see the refund was sent to your payment method.
Thanks!
Sep 6, 2019 04:50:29 AM by Gopalakrishnan M
Have a quick question here. I have $60 which I had alloted for a different project, which stays cancelled for now. So I want to use this $60 for other projects. How do I do that ?
Sep 6, 2019 05:09:43 AM by Goran V
Hi Gopalakrishnan,
If you cancel an offer or a contract the funds will be reversed back directly to your bank account. Unfortunately they won't stay on your Upwork account. When funds are reversed please keep in mind that it can take up to 5 business days to be loaded on your account.
If you have any additional questions let me know, thank you.