Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

How can I check my Escrow Balance?

sound4c
Active Member
Vicki M Member Since: Jul 27, 2016
1 of 14

It looks like I may have been charged by Upwork mulitple times for an Escrow deposit. How can I check my Escrow balances and statement? 

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
BEST ANSWER
2 of 14

Hi Vicky,

 

You can go to your Reports> Transaction History and check all the charges. You can also see if you have any fixed-price deposits in Escrow there:

 

Screenshot_21.png

~ Valeria
Upwork

View solution in original post

f8f81511
Active Member
Orestis D Member Since: Nov 9, 2017
3 of 14

Hello,

 

I cannot find any reports. I actually proposed a contract and paid in escrow account, but then I hired another freelancer. How do I get the first money back???

vladag
Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
4 of 14

Hi Orestis,

 

You'll be able to find the report Valeria referred to by going to Reports > Transactions tab. I checked and don't see any active offers on your account, and Escrow for the recently started contract is already funded. Let me know if you're seeing anything differently.

Untitled
78c78af1
Active Member
Hassan S Member Since: Apr 26, 2021
5 of 14

how can i refund a payment in screw for ended contract

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
6 of 14

Hi Hassan,

 

Feel free to check out this help article to learn more about how you can get an Escrow refund. However, I checked your account, but couldn't find any funds that are in Escrow. Could you please send us more information about the refund you are trying to request so that we can check and assist you further?

Thank you.

~ Aleksandar
Upwork
78c78af1
Active Member
Hassan S Member Since: Apr 26, 2021
7 of 14

i posted a job fixed price 50 USD and after hiring a freelancer 

changed the  contract for 25 USD  

i had ended the job ( job completed  For 25 USD ) 

by checking My bank Account  it transfered 25 USD two times 0n 20 april 2021 

and one time again 25 usd after finishing job 

 

**Edited for Community Guidelines** 

pradeephele
Moderator
Pradeep H Moderator Member Since: Jan 11, 2021
8 of 14

Hello Hassan, 

 

One of our team members will reach out to you via ticket as soon as possible and assist you further.

 

Thank you.

Pradeep H.

Untitled
freightdeals
Active Member
Bhupender S Member Since: Feb 20, 2018
9 of 14
Where is the Report tab?
Kindly suggest the path.

I am using Google chrome from Android phone. Also checking through app. But not getting any report tab.

Today I received first time payment from client.
nkocendova
Community Guru
Nina K Member Since: Nov 29, 2017
10 of 14

Hi Bhupender,

Please access Upwork through a computer, you should see the Report's tab at the top of the page.

~Nina